Kindness – Not a Random Act!

First of all, what is kindness and how does it fit into our workplaces? Some might say that work is not exactly the place to focus on kindness. After all, we are busy with working hard and doing all we can to help the organization achieve its goals. However, if we...

Empathy: the Difference-Maker

Empathy is a fundamental aspect of humanity and key to effective leadership. It’s a skill that allows leaders to understand the perspectives of the people they work with – and, it encourages increased productivity and a positive workplace culture. Practicing...

Employee Engagement – An Inside Job

There is little doubt that employee engagement is an important issue for those in Human Resource Management and leadership roles, and it is a topic of conversation in many organizations today. In a nutshell, employee engagement means: The employees’ willingness to go...

The Platinum Rule – Why Leaders need to know it!

While many of us are familiar with the Golden Rule: “Treat others as you would like to be treated”, there is another rule which also speaks to how we should treat one another. It is called the Platinum Rule, and it says this: “Treat others as they...